Shipping policy
Our shipping policy at Sneakily is as follows:
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Delivery Scope: We ship our packages to customers in Europe.
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Shipping Time: Typically, we start the shipping process within 1-3 business days after the order is placed. However, there may be delays due to circumstances beyond our control, such as holidays, vacations, or bad weather conditions.
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Shipping Costs: Delivery costs depend on the weight, size of the package, and the chosen delivery option. Customers can choose from various delivery methods, including standard, express, cash on delivery, and free shipping for orders over a certain amount.
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Delivery Options: At Sneakily, we offer several delivery options:
- Standard Delivery: Packages are shipped via InPost or another courier, and delivery usually takes 2-3 business days.
- Free Delivery: For orders exceeding a certain amount, we offer free delivery. The delivery time is the same as with the standard option.
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Package Tracking: Our customers have the option to track their packages using the tracking number, which we send to the provided email address after the package is dispatched.
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Package Insurance: All our packages are insured against potential damage or loss. If any issues arise with the shipment, please report them within 7 days of receipt.
We hope that our shipping policy at Sneakily meets your expectations. If you have any questions or need further information, please feel free to contact our customer service team.